"Over the past twenty-two years at CRMC, I have worked with several different vendors to develop interfaces for the Laboratory. One of the latest projects has involved developing interfaces between our Blood Bank system and MEDITECH. After looking at other vendors we decided to use Interface People to develop these interfaces. It did not take long to realize this company knew their business. The programmers are some of the best that I have ever worked with. Not only are the programmers knowledgeable, they communicate very well... We receive responses to our questions/problems from the support staff in a professional and timely manner. The office staff is very friendly and courteous, also. I feel very fortunate to have a working relationship with such a great company."
Cary Cardwell, Laboratory Manager, Colquitt Regional Medical Center
IPeople Services
"I just want to say 'thank you' for putting out an amazingly useful product. We've only scratched the surface as far as applications using IPeople Direct and we are already so much more in touch with our MEDITECH data than before."
Kevin Meagher, Analyst/Programmer, Mid-Columbia Medical Center
IPeople Direct
“Using IPeople products and solutions made us much more prepared for 6.0 GoLive. Being able to go out and mass import, change or correct data has had a huge impact on the success of our migration.”
Doug Worrell, Programmer, Benefis Health System
IPeople Migrate
View Full Testimony
"IPeople's NPR Trainer was very personable and able to easily adapt to all of the user levels as well as incorporate requested reports into the training on the fly. His knowledge of NPR was demonstrated throughout the class as we were able to go beyond the basic NPR level. We had specifically requested special attention in the nursing module. This request was clearly accomplished and provided our class with the necessary background to continue on with Intermediate NPR. We look forward to continuing our relationship with Brian and Interface People."
Jenni Winter, Information Systems Analyst, Campbell County Memorial Hospital
IPeople NPR Report Writer training
"The Quest and IPath Products are very exciting as they provide mass roll out functionality as well as some 'standard' clinical and financial reports. Another really great function is the ability to 'bring in' NPRs and use them without having to re-write them. I'm keeping my figures crossed for that one."
Kim Scaccia, Bus Analyst II, Halifax Health
IPeople Quest and IPaths
“IPeople Offline is so user friendly and intuitive- you can’t go wrong. Even if someone has not used a computer before, they can figure it out. I’ve trained all the nurses and I heard over & over again how easy it is to use. They love the look and feel.”
Deb Weaver, Physician System Analyst, Union Hospital
IPeople Offline
“We had a great experience using Interface People for our onsite NPR training. They were able to tailor the class to fit our specific needs and the trainer did a great job providing a lot of individual attention during the report-writing workshops.“
Erin Taylor-Greig, Director of Decision Support, USMD, Inc
Training
“I found the software easy to use and the return on investment was made with our first 2 scripting projects. The support and help we have received from IPeople has been excellent. Anytime I had a question or issue, they have been ready with answers and solutions. It is very refreshing to find a vendor that I can call anytime and be helped right away; I wish my other vendors had this type of support!”
Frank Svacina, Holy Family Memorial
IPeople Script
“I can say with certainty the interface we contracted with IPeople is the most complete interface in the project. I also felt that IPeople provided us with the most comprehensive tool set to diagnose and maintain our interface. IPeople accomplished this all with professional and courteous staff that listened to us and provided well thought out solutions …”
John Rousseau, Alice Peck Day Memorial Hospital
IPeople IntegrateIT
"IPeople Offline does a great job of allowing our medical personnel to access patient records when there is an unplanned interruption of the Meditech systems. Our team has complimented on how easy the system is to look things up. I’d recommend the IPeople Offline solution to anyone who faces downtime challenges"
John Albright, Director Information Technology, Southern Ocean Medical Center
IPeople Offline
"…IPeople’s training was superb and their support is some of the finest of all the MEDITECH third-party vendors I’ve ever dealt with. I would recommend Interface People to ANYONE. Going into NPR cold like I did, the structure, scale and amount of data available is simply overwhelming. Throw into the mix the complexity of the coding syntax, and you have a recipe for confusion. IPeople Direct has helped me tame my fears of NPR... "
Eric Rush, Data Support Analyst, Hancock Regional Hospital
IPeople Direct
"We are currently using the IPeople Direct product (have been using it for about a year).... Having been involved in Magic and C/S Report writing, I can tell you that this product is user friendly and much faster than NPR."
Kim Scaccia, Bus Analyst II, Halifax Health
IPeople Direct
“There are so many places we can use IPeople Assist – the opportunities are endless! Within one day of training, our organization had created and implemented multiple workflow automation events into the registration process. We were able to create prompts for additional patient information, create custom buttons to display forms and patient critical information, and even navigate users to other websites. After completing the initial round with IPeople Assist in just a few short hours, we realized how unbelievably invaluable the product was going to be to our organization.”
Cheryl Opfer, Campbell County Memorial Hospital
IPeople Assist
"IPeople Direct is awesome. We were one of the first five to purchase it and have built some amazing applications that would be difficult or impossible without it. Upgrades have been regular and often incorporate user requested enhancements. I would like to go into more detail but time doesn’t permit. Just suffice it to say if you purchase it you will be glad you did."
Bill Palmer, Financial Coordinator, Mid-Columbia Medical Center
IPeople Direct
"We have used IPeople for about 6 years and are very pleased with their service. We use them for NPR report writing and charge master scripting."
Jan Robinson, Assistant Administrative Director, Marion General Hospital
IPeople Services
"IPeople directly connects to MEDITECH's transaction structure with ODBC. In IPeople's case, each of the MEDITECH servers that house the Magic apps have a service on them that IPeople's DIRECT product "talks" to via an ODBC driver. [Another software] uses a dll that talks to Magic structure. So in summary, just as you suggest, I would think there is some Magic code involved somewhere, esp. since IPeople's founder was well versed in Magic programming. I work with IPeople's DIRECT every day and it works well. Some things NPR is better equipped to handle, but IPeople DIRECT is very useful, and far easier to master."
James Manning, Sr. Programmer/ Analyst -IT, Halifax Health
IPeople Direct
"We have implemented IPeople's Echo product and have used it to create a Data Repository. The main characteristic that we liked about IPeople's product over other DR solutions is it allows you to select which tables and fields you are going to populate in your DR. We found that other solutions would either not include all MEDITECH data elements that we wanted or they would store tables that we did not feel were necessary.
The Echo product is very easy to use. You essentially just have to click on the tables that you want to extract, define where you want to store the data, and schedule the extracts to run. To create an extract that runs efficiently, it does require that you have an understanding of MEDITECH's data structure and use of indexes. However, if you are unable to find the appropriate index, the IPeople staff is always willing to help.
We have several IPeople products, Echo, Direct, and several interfaces. The IPeople staff is great to work with. They are very knowledgeable and responsive."
Jonathan Zader, Technical Staff Specialist, Maryland General Hospital
IPeople Echo
"They [IPeople] are wonderful and extremely experienced; I've personally worked with Gil Arnold, but not sure if he will be doing the training. They have many talented people working for them; I don't think you can go wrong."
Joanne Barrett-Haramis, Data Management and User Provisioning, Halifax Health
IPeople Training
"We use IPeople and CPeople! We love them!"
Allison C Bailey, Clinical Analyst, Sampson Regional
IPeople and CPeople
"Very good folks to work with."
Michael McEldowney, Director IS, Salina Regional
IPeople
"We have IPeople Direct. We were one of the first to install and have never regretted it. The uses for it are many and varied. It is easier to get data out of MEDITECH than using NPR. We use it extensively with our intranet to build a dashboard and other financial applications. We use it to pull employee data for use on our intranet and for applications such as computer access tracking. One of our web programmers built a home grown Medication Reconciliation program for the doctors. I use it in conjunction with [another software] to build interfaces that pull data directly from MEDITECH, much quicker than downloading a NPR report. There are many more use to many to list. IPeople support has always been responsive and helpful."
Bill Palmer, Financial Systems Analyst, Mid-Columbia Medical Center
IPeople Direct
“Interface People are magicians with NPR. They have the knowledge and ability to write any report that we design. They have been instrumental in getting projects dependent on NPR completed in a very timely manner. I highly recommend Interface People for all of your NPR projects.“
Michelle Green, Project Manager, Southern Ocean Medical Center
NPR Report Writing
"I've been ...using IPeople Direct and IPeople Connect now for 5 years and have considered it a great tool. It opens up the MEDITECH data to far more than just basic operational reporting. Unlike the administrative issues that come with the DR, IPeople Direct is much easier to manage and work with. For the most part, it follows the same framework as NPR, so if you have knowledge with NPR Reporting and MS Access, Excel and/or SQL Server, it is an easy transition to develop datasets and reports.
"...in my experience using tools like IPeople Direct, it is easier to download the data right out of MEDITECH into a SQL Server (or Access) database and query the data into the format that you're looking to produce. This process can be drastically reduced to minutes instead of days. An example I encountered was a Medical Records report that took 24 hours to summarize using NPR. I set up a scheduled IPeople Direct download of various tables nightly into SQL Server (which took 15 minutes). From that, I created a SQL Query to summarized the required information which took a mere 12 seconds to return the result they were looking for. It's amazing the difference when you're not having to deal with the restrictions that are present within NPR- mainly because NPR data structures are focused on operational activities, not wide-spread summarized reporting.
These tools can make a big difference for sites that have large and time consuming report issues; not to mention opening up new avenues for accessing and using the data out of MEDITECH."
Garry McAninch, Principal
“IPeople Script allowed us to pull over the additional data we needed as well as continue all of our day to day tasks and special cases. We easily wrote a ton of scripts to map data into the new 6.0 fields saving us a lot of manual keying effort. The conversion was much easier with IPeople Script. We could go over to Magic, grab data and script it into 6.0.”
Doug Worrell, Programmer, Benefis Health System
IPeople Script
"We use IPeople for our NPR reports that we can't do in house. Since we do not staff an NPR report writer we have to outsource all of our reports. They have done an excellent job at writing our reports for us on a very good time basis. They also wrote our interface for Cerner BMV and our interface for Spheris Transcription."
Chasidy Shockey, MEDITECH Analyst, Moore County Hospital District
NPR Report Writing
"IPeople Echo is an easy to use tool to create, schedule and monitor data extracts from Meditech. We have been able to utilize this product to create a custom data repository to replace an existing data repository solution. This resulted in a reduction of 5 servers and more accurate data."
Jonathan Zader, Clinical Systems Analyst, Maryland General Hospital
IPeople Echo
"We contracted with IPeople for 6 - 4hr classes through Webex. In attendance were IT and Pharmacy staff. Most of the IT staff had an introduction to NPR. The Pharmacy staff had no prior training and very little practical experience. The class was very well presented and Brian Schmit was exceptional in being able to answer questions, provide demonstrations and present in a format that could be understood. He was very responsive in providing information tailored to what we had said our needs were. Overall we are very pleased with the class. In the end, those that had some prior exposure did very well in the class, which was geared to an intermediate level. Those with no experience left the class saying that they had a much better idea of the information that needed to be considered when requesting a report."
Jeffery A. Boomer, Clinical Systems Analyst, Southern Illinois Healthcare
NPR Report Writer Training
"IPeople has been great and the integration has been a great benefit. What I like the best is while we were in the testing phase, if we had an issue, IPeople worked with both Passport and myself and we got it fixed. I can’t thank all of you enough. It is helping both our workflow and productivity. Prior to the implementation, we were unable to launch Meditech and integrate without IPeople. So there were lots of challenges until we upgraded with IPeople. Thanks again."
Denise A. Broughton, Manager- Patient Access Services Central Scheduling, Silverton Hospital
IPeople Integration
“IPeople Echo is a critical component of St. Mary’s General Hospital’s business intelligence strategy.”
Ryan Graham, Manager of Hospital Informatics, St. Mary’s General Hospital
IPeople Echo
“Phenomenal product! The ABS/BAR Excel Export Wizard is very intuitive and extremely easy to use. My work load has been reduced tremendously. Reports that used to take up to an hour now take 2 minutes! We also believe this product will significantly reduce the number of outsourced NPR reports.”
Lee Ann Smith, Director of Revenue Management, Angleton Danbury Medical Center
IPeople ABS/BAR Excel Export Wizard
View Full Testimony
"Our intent was to get a document imaging solution that would work seamlessly from our MEDITECH EMR. With an IPeople interface, we were able to accomplish that. When the user is in Meditech, IPeople Assist launches ImageNow from Perceptive Software and logs the user in. When analysts assign tasks in ImageNow, the IPeople Assist tool bar blinks to alert physicians so they can electronically sign documents and answer coding questions. IPeople also interfaces the document imaging deficiency back to MEDITECH. The deficiency is assigned and cleared in ImageNow, IPeople then relays to MEDITECH the updated status.
IPeople has been great to work with and their application even works in Windows 7. Without IPeople, our document imaging solution would not have had the level of seamless integration that we required. IPeople made all of this possible."
Stephen A. Curry, Senior Director of Information Technology and Health Information Management, Princeton Community Hospital
IPeople Integration
“There are three levels of customer service: needs, wants, and wows. Everyone expects their needs to be met or their wants to be addressed but very seldom do we expect to be wowed.
As programmer, my job requires that I pull data from the MEDITECH Magic application. Having no knowledge of MEDITECH Magic and no formal training in the application, I was introduced to IPeople’s Direct application. This tool was and is a great asset to me; with it, I was able to get all types of information out of MEDITECH Magic. The IPeople staff are awesome. They are helpful, friendly, and extremely knowledgeable of the MEDITECH Magic application. They go over and above when responding to questions and concerns of the customer. I have nothing but wonderful things to say about the company and its applications. I would recommend IPeople to any organization.”
Charleen Harden, Programmer Analysts at Colquitt Regional Medical Center
IPeople Direct
“There is no better product on the market than IPeople Direct.”
Ryan Graham, Manager of Hospital Informatics, St. Mary’s General Hospital
IPeople Direct