Summary
Function - Write NPR reports and report status and/or concerns to project manager, communicate with customers to determine NPR report specifications.
Scope - The NPR Report Writer works with customers, vendors and project management in order to create, install, and troubleshoot NPR reports. Takes ownership of assigned NPR Reports and is responsible from initial coding to customer acceptance and also helps support the NPR Reports.
Duties
Essential Functions – Performs all of the following
- Write and test NPR Reports
- Work effectively with Project Management
- Communicate directly with customers to determine specifications via email, telephone, etc
- Prioritize customer issues properly and communicate updates as appropriate. Use good judgment to determine problems that may need escalation
- Manage multiple issues in a fast-paced environment
- Other duties may be assigned as necessary.
Education
- Required - Vocational or Technical training in computer programming
- Preferred - Associate degree in the field of information technology or in a related field
Experience
Required
- 6 months of NPR report writing experience
Desired
- 2 years of NPR report writing experience and 3 or more years experience in Healthcare programming
Certification or Licensure
Knowledge, Skills and Abilities
Required
- Good understanding of NPR Report Writer
- Good interpersonal and communication skills, both oral and written
- Good organizational skills
- Ability to work accurately
Desired
- Hospital information systems knowledge